August 22, 2024

WorkingSm@rt using Microsoft Outlook

Take control of your workload and competing priorities. Receive practical hands-on skills instruction to help you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt method using Microsoft Outlook.

Date & Time

Thursday, August 22, 2024 (8:30 am – 4:30 pm pt)


Building No. 4 within the Airport Executive Park sits at the junction of Cambie and Shell Roads in Richmond. The street address is Suite 130, 10691 Shellbridge Way, positioned in the northwest corner of the park.

Complimentary parking for participants, with passes available at the front of the building. For inquiries, please contact reception at (604) 295-4095.


WorkingSm@rt using Microsoft Outlook

The Priority Management WorkingSm@rt using Microsoft Outlook Workshop has been developed to empower you to take control of your work. Priority Management teaches you how to change behaviours and optimize the use of technology to take control of your time, productivity, collaboration and   work results.

  • Unit 1: Being Productive
    • This unit will introduce you to the key elements to help you refine your organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize. With this productivity platform in place, you will be in a better position to recognize and manage distractions and interruptions.
  • Unit 2: Setting Yourself Up to Work Sm@rt
    • You will gain a deeper understanding of what’s available in the Outlook “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.
  • Unit 3: Manage Your Emails Effectively
    • We will show you how to manage your emails. You will learn ways to manage emails you can’t act on immediately and learn how to deal with low priority emails. We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.
  • Unit 4: Managing Commitments to Enable a Sense of Achievement
    • You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process that ensures a sense of achievement.
  • Unit 5: Achieve Better Results Through Effective Communication  & Delegation
    • Learn how to plan, capture and follow up effectively on important communications and delegations.
  • Unit 6: Priority Planning for Results
    • You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choices. Through consistent on time delivery you will be able to have a greater sense of accomplishment individually and as a team member.
Who Should Attend:

Workgroups and teams including managers, technical and sales professionals, supervisors, administrators and project leaders who currently use Microsoft Outlook, and are not optimizing this powerful software.

This course will help you:
  • Create a consistent focus on priorities
  • Gain control of your Inbox and email
  • Improve your communications
  • Manage your time, tasks, and activities
  • Use Outlook with a ‘business planning’ approach

Your own laptop installed with the full version of MS Outlook™, not Outlook Express or Outlook for MAC is required.

Cancellation Policy

Fees will be collected at the time of registration. Should it be necessary to cancel your attendance please contact ECABC at any time up to 4 weeks prior to the course start date for a full refund. A cancellation from 2 weeks to 4 weeks will result in a 50% refund. There will be no refund for cancellations less than 10 business days prior to the scheduled start date. Participant substitutions may be made up to 2 days before the course start date, at no additional fee.

If the course needs to be to be postponed or cancelled due to insufficient enrollment, ECABC will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.

Registration & Information

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